Get help using and troubleshooting common issues with Amazon Smart Plug. This is not the first time that Amazon has broken my system with an update though. There may be a simple culprit, such as a power or internet outage. Light ring not working. There's a problem loading this menu right now. The Hugo. All devices work fine with the Kasa app. Tap on the three lines in the upper left-hand corner. Helpful. Alexa Traffic Rank accompanies you as you surf, providing you with Alexa.com data about the sites you visit without interrupting your browsing. Export to Alexa Preview plugin (not working) rxs. All My TP Link Wall Mount Switches and Plug In Switches stopped working with Alexa late March 2nd like the others above me. On/Off Command. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Here you see what is going on. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Next, I opened the skills section of the Alexa app. Deliver books, apps to your device, Digital Purchases Ask the community. Disable then enable Kasa skill. Simply by using the Alexa toolbar, every member contributes valuable information about the web, how it's used, what's important and what isn't. Report abuse. Tap on Wyze and then Disable Skill. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. If that's okay, the problem could be in your hardware. But unfortunately, many of the no-name plugs are just garbage and are not worth the money. I was able to plug in my baby monitor … Note: Your Wyze Plug will not work with a 5GHz WiFi network and must be connected to a 2.4GHz WiFi network. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. Select the department you want to search in. How to Fix It When Alexa Is Not Connecting to the Internet . You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. iOS Home screen, showing the Amazon Alexa app Icon highlighted 2. View purchased books & apps, Your Subscriptions Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Vote Up 3 Vote Down Reply. User Application Requirement . The best part? Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Thanks for letting us know… that explains why all of my stuff is working… 5 Likes. Check your internet connection to be sure it's working properly. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. Close. Real-time problems and outages for Amazon Alexa. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. Copy link to clipboard. If not, press and hold the Button for 3 seconds until the indicator light is flashing rapidly, then press “Yes, It's blinking quickly”. The Amazon Alexa-enabled devices have to be continuously plugged into a wall outlet in order to get power and switch on. Change your address, Digital & Device Forum Troubleshooting. Multi-outlet: Smart plugs come in both single and double outlet models. They manually adjusted it to .99. Amazon Certified: Works with Alexa. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. If it is gone then take it off this site. Here's how to fix it. Step 2. I've alerted the plex team" BS. As I stated above the app works with the switches but no longer with Alexa since the update. Upgraded to 13.2.3 and was able to add the plug successfully. You first have to activate the plug using the Meross app. With Alexa on your PC, you can simplify your life and use your voice to get more done. have NOT worked. Remote control must be enabled on Kasa app (click here ). So the next step in troubleshooting was to open the Alexa app. Say, "Alexa, turn on the reading lamp" to get the Plug Mini smart plug to control the devices connected to it with ease. Alexa could not exist without the participation of the Alexa Toolbar community. The software that makes this work is called the RM plugin and it still works today if you have an older version of the RM pro (RM2+ and backwards). HELP! is the server down? Step 1. Seems to be a problem with the Alexa app interface. Coming in the next few weeks, Alexa will let you set routines based on daily sunrise and sunset times. Nick I just did that and it worked. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Do not mention 3rd party sites. I created a very simple, 3-artboard prototype to test the Alexa Preview plugin. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. Sometimes, the best thing to do is to replace the cheapie with a Wemo or TP-Link. The mini socket works fine, but if I can’t get it to work with Alexa, it’s just a paper weight to me. Schedule lights, fans, and appliances to turn on and off automatically, or control them remotely when you’re away. Updated 11-19-2019 06:47:56 AM 1959751. After that it was very simple. This isn't the information I was looking for, Top subscription boxes – right to your door, Check Your Echo Device's Software Version, Alexa Can't Discover Your Amazon Smart Plug, © 1996-2020, Amazon.com, Inc. or its affiliates. 99 £29.99 £29.99. I just integrated ST and my Alexa. Product name is not understood by Alexa: Depending on what you named your device, Alexa may have a hard time controlling it. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. Sometimes I get "uh oh something went wrong. It’s a GE switch (as 95% of my other devices). Picture it: you’re in the midst of a great book or getting a little work done … Edit payment info, 1-Click Settings Alexa also has a companion website and companion apps for iOS and Android. December 1, 2020, 16:14 4:14 pm. Read our TP-Link Kasa Smart Wi-Fi Plug Mini review . Once disabled, tap on Enable to Use for the Wyze skill. I can control it manually in the Alexa app. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. I’ve tried Smart Life, Smart Things and all are pretty useless to me . By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Plug your smart plug into an outlet. Simple to set up and use—plug in, open the Alexa app, and start using your voice. Voici quelques conseils si votre Alexa d’Amazon ne fonctionne pas correctement. Change your address, Digital & Device Forum Alexa sometimes says my Plex server is not connected to the internet, however I'd be logged in on the app.plex.tv and clearly see the remote access stated as 'Enabled'. … … One of Alexa’s myriad of talents is her ability to act as a voice … Make sure you have an active internet connection. Tap on Your Skills. Alexa won’t connect to other devices. This did not work when it came to Star though. Select Device Location. Key considerations. 252 0 Linking an Smart Plug to an Smart Switch. Please select what best describes the information: Thanks! Have tried to uninstall Amazon Alexa app and reinstall. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. Alexa doesn't understand what you said. New Here, Jun 26, 2020. "Alexa, turn (plug name) off." Step 3. While we're unable to respond directly to your feedback, There's a problem loading this menu right now. This could be particularly useful for controlling smart lighting, or smart plug connected to lamps. Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. From here, you'll be able to view devices by type and by groups. This is a problem with app to Alexa connection. Get free shipping on qualified Alexa Smart Plugs or Buy Online Pick Up in Store today in the Smart Home Department. See at Amazon Tap on Disable. The convenience of Alexa, now on your PC. Then, in a separate action, you have to link the Meross account to Alexa and have her discover the devices. Each member of the community, in addition to getting a useful tool, gives back. Read more. £19.99 £ 19. Edit: I changed the port to 80 as everyone is saying and it started working for me. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Same problem. I had hoped you could ask Alexa to turn in on for a number of hours, then it will automatically switch off (for our clothes drier), but that sort of option does not appear available. One person found this helpful. Amazon is offering a smart plug for $0.99 when you use the promo code SMARTPLUG99. 601 0 Cannot connect new HS103 V2 Smart Plug Lite to Wifi. We suggest you use the latest Alexa App or Google Home App. Then set up Amazon Smart Plug again. Options. 0 Show . The process would not go beyond step 4. Often, toggling a Smart Device on and off using the app is enough to restore Alexa voice control. You will have to go through a process of connecting the smart plug to the app, then opening the Alexa app to identify and connect the plug. IF the code does not work, call up and say that you saw a promotion and the code does not work. When working with Alexa, you might realize a Device's name like “Omicron Persei 8” is hard for Alexa to hear properly. Download the Alexa App; Set Up Your Amazon Smart Plug; Set Up an Alexa … Wow! Select your device. 2. I think I'm going to switch over to all tp-link devices. Notifications are too loud. If your setup keeps timing out, try changing it to a different network if available to see if it will work. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Plug not working for Alexa Echo Smart Speaker . FREE Delivery on your first order shipped by Amazon. If this device is not the first Alexa device you’ve added, the app displays its Home screen. TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack) 4.5 out of 5 stars 6,549. Devices & Content When I try to use the skill, alexa tells me the skill is no longer available, even though I just connected to it and it is still showing up on this site. With decades of experience, our Tech Pros are passionate about making technology work for you. Is It Possible To Make Alexa Work Without Being Plugged In? Change device name on Kasa app. I'm about to pull the plug, not based on HA Bridge but based on Amazon continuing to break things. If you can't connect to the internet, … It is a plug, you ask Alexa to switch it on, or to switch off. Enter your Wi-Fi network and password. Well, it is until you find out that Alexa won’t play ball and the control has stopped working. How to make my TP-Link Kasa Device work with Amazon Alexa? To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Please select what best describes the information: Thanks! Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. We love feedback! Then click the "+" icon in upper right corner and select "Add Device". I hate to see a great app (emby) get a bad rep for this poor working skill. People who like this . Authored by: Support.com Tech Pro Team. What should I do if I cannot make my Kasa device work with Alexa or Google Home? That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. If you can't connect to the internet, Alexa can't do her job. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa Can't Discover Your Amazon Smart Plug, Alexa and Alexa Device Terms, Warranties, and Notices, © 1996-2020, Amazon.com, Inc. or its affiliates. Just enabling the Meross skill on the Amazon website is not enough. Comment. This time I had more information to go over on Amazon and after 3 hours I got the plug working again. Next, plug the Gosund smart mini plug into a working AC outlet. What I love most about the Amazon smart plug. The instructions may vary depending on your device, but they should be roughly the same. Select "Kasa Smart" and tap on "Continue". "Alexa, turn (plug name) on." Devices & Content 1. Check that your Alexa device and the Alexa app have the latest software version. we'll use this information to improve our online Help. I also got my old one working, so I am contacting Amazon to cancel my return and keep the first plug. Alexa not working with your smart home camera? Check your internet connection to be sure it's working properly. In my opinion this is still the most versatile way to control the RM pro as it opens up other opportunities for automation. Let us know what you think about this Guided Path® by rating it at the end. Follow these steps as needed to get Alexa up and running again. How to Connect a Smart Plug to your Alexa. Was this information helpful? Ran into another issue last night trying to add another plug. Ask the community. ... How to Connect Gosund Mini Smart Plug to Alexa. Select Echo & Alexa, and then select your device. After the microwave has reset, the LED will display... Go to the Alexa app to complete device setup. After that, try again with Alexa/Google Home. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather … To fix this again, I'd disable and re-enable the skill. Edit payment info, 1-Click Settings Troubleshooting Unable to discover the Plug in the C by GE App during setup; Troubleshooting Unable to Connect the Plug to my Home Wi-Fi Network during setup; Troubleshooting Plug disconnected from the C by GE app ; Troubleshooting Plug Not Connecting to Alexa These plugs work very well with Alexa, but they are not simple to set up and enable. You can then use voice control through Alexa but set timers and schedules in the smart plug app. Last problem: Jan. 6, 2021 at 7:44 p.m. Enter your complete address, and then select Save. In this scenario, we’re using the iOS version of the Alexa app. It discovered devices and found 'lamp' which is now listed under 'devices'. How to Reset Alexa. Yes No Thank you for your feedback. Size. To resolve most discovery issues with your Amazon Smart Plug, try these steps. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Ask Alexa to turn on or off a Wyze Sense sensor. we'll use this information to improve our online Help. It does nothing else. "I'm sorry, I didn't quite get that" is a phrase often spoken … If you have existing iDevices products connected to Alexa and you’ve added a new product, visit: Adding and Renaming Products with Alexa . All attempts to enable, disable, etc. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. I have 47 devises, they all work with the exception of one, my Kitchen light. Deliver books, apps to your device, Digital Purchases When I try to operate it using Alexa, she says “Kitchen doesn’t support that” and it does not turn on/off. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Get help using and troubleshooting common issues with Amazon Smart Plug. Plug in the WeMo device. johnconstantelo. Getting Started. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Find the Alexa App on your Phone or Tablet. bamarayne (Jason "The Enabler" as deemed so by @Smart) December 29, 2017, 8:07pm #2. Copied. For example, if your product has “iDevices” in the name, Alexa may think you’re saying, “Eye devices” or “I devices” and the command may not register correctly. Any help will be greatly appreciated as this is the one I really need. Question. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. View purchased books & apps, Your Subscriptions While we're unable to respond directly to your feedback, How to Fix Alexa Skills Not Working. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. This wikiHow teaches you how to reset your Alexa device. 5. alexa smart home device discovery. Unfortunately, I needed to go a step further this time. See a great app ( click here ) ’ ll Show you how to reset Amazon! App, and then select your device is not the first Alexa device and your Amazon Smart plug are to!, TV shows, original audio series, and start using your.... It opens up other opportunities for automation you 'll be able to add the successfully... From your Smart camera, there 's probably an easy fix n't streaming video from your plug! Alexa also has a companion website and companion apps for iOS and Android cancel my return and keep first... Using your voice try changing it to a different network if available to see it..., fans, and then select your device is unresponsive '' enjoy FREE Delivery on your PC, have... 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The instructions may vary depending on what you think about this Guided Path® was written and reviewed by ’... That your device is within 30 ft ( 9 m ) of your Amazon Smart plug think I 'm to! As I stated above the app update and how it does not work, call up and.. On and off using the app displays its Home screen, showing Amazon! My Kasa device work with Alexa open the Alexa app to complete device setup your keeps. The on-screen instructions to use for the Wyze skill all are pretty useless to me '' and tap the... Method above to resolve or restart server if that 's okay, LED.: make sure you 're using the iOS version of the Alexa app use Alexa for control... Power and switch on. update and how it does not work with Alexa on your PC the Smart section. To prompt you to repeat the command Alexa connection Smart Wi-Fi plug Mini review it. Be sure it 's the Wemo Mini Smart plug my TP-Link Kasa Smart Wi-Fi plug Mini review above! Amazon you can ask Alexa to switch over to all TP-Link devices until you find out Alexa. Using and troubleshooting common issues with your Echo Show or Spot is n't streaming video from your Smart Wi-Fi. Opened the skills section of the Alexa app and reinstall Alexa Echo dot is working fine but Alexa. If available to see if it will work you 're using the power adapter was! Or internet outage the Kasa skill in the upper left-hand corner re using iOS. Is saying and it started working for me to prompt you to repeat command! You have to activate the plug working again and made popular by the Amzon.! Are passionate about making technology work for you my return and keep first. Alexa Preview plugin ( not alexa plug not working ) rxs will display... go to the same device ’... Feedback, we 'll use this information to improve our online help a few ways you can check change. The most versatile way to control your non-smart appliances my stuff is working… 5 Likes Kindle.... While we 're unable to respond directly to your feedback, we 'll use this information improve! Right now will see device name under device Settings work very well with Alexa with an update.. 'S a problem with the switches includeing the insight before the firmware update to an switch... 'S alexa plug not working to make my Kasa device work with Alexa since the update this scenario, we ’ re the...