New York, New York. 12. PersonalizationMall is fast-paced with innovative technology and an overall fun atmosphere. Shipping delays for USPS are understandable at this point but holding a package hostage or lying to customers that the item was shipped when it wasn't is something entirely different. Personalization Mall donated goods to Lansing Food Pantry to help those in need … Would not order from them again. Do not use this company. Gift Shop in Burr Ridge, Illinois. I contacted the customer service via email twice with a generic response both times. Valentine's Day . We are sorry to hear that you are not satisfied with your order. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. No star review would be too much.BUYER BEWARE this website and company is a money scam. Personalization Mall Reviews by Location. I did get a return call (about 3 hours later) and explained the issue. It is now after Christmas and still have not received the product which was a Christmas gift. 2. You are the rightful owner of the image that you create and that image is provided in a preview for your final review and approval. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. Filter by: Filter by: Deborah Kaplan 1 review. Where is my order!!!!! Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 368 of 3108 in E-commerce category. What good is a proof if it's not representative of the product? Hey guys, check out this unboxing and review of some cool personalized stuff that Lady Wolf bought offline. I am now taking it up with PayPal for help with getting my money back. Customer Service Representative (4) Gift Wrapper (3) Shipping and Receiving Clerk (3) Assembler (2) Assistant Supervisor (2) See more Personalization Mall reviews by job title. Doesn't even deserve 1 star. The way you view the proof is not representative of the item. STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! Can't say enough bad things about this business. Ben je het eens met de TrustScore van Personalization Mall? I wish I had read the reviews before ordering. "They obviously don't understand the issue, because I clearly stated the logo was fine, but the placement was wrong. Customer Reviews are not used in the calculation of BBB Rating. or. Personalization Mall Reviews 229 • Slecht . Personalization Mall Reviews by Job Title. Your experience can help others make better choices. And to add to it, my tracking number doesn't work. Log In. Personalization Mall. Personalization Mall will not be getting any more of my business EVER! © 2021 Trustpilot, Inc. All rights reserved. These looked incredibly stupid and was obviously a mistake when they printed the mugs, because NOBODY puts a picture, logo, or wording in the spot opposite the handle. Do yourself a favor, find a more reputable company to do your personalization. Did you NOT see all the negative reviews?? So I called back, this time waiting about an hour on the line to speak to someone. What a WASTE of $30!!! First time ordering from this company and it has been a bad experience. RECEIVED ITEMS ON DECEMBER 29 one month later I have called several times and send several emails nothing ! Your experience can help others make better choices. DON'T ORDER FROM THIS COMPANY. The way you view the proof is not representative of the item. Shame on me for not reading the reviews. Personalization Mall has a consumer rating of 1.66 stars from 367 reviews indicating that most customers are generally dissatisfied with their purchases. I was told to take a picture and send an email to their service department email. They have nothing of value in their line. Reviews from PersonalizationMall.com employees about PersonalizationMall.com culture, salaries, benefits, work-life balance, management, job security, and more. The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. Community. Mistake was made on the canvas and they refuse to give me a refund. The VP of Marketing is excellent -- great guy, non-micro manager, high-level digital marketer. No star review would be too much.BUYER BEWARE this website and company is a money scam. 25 PersonalizationMall.com reviews. I ordered Youth Santa hats for my 4 grandchildren, and they were so tight not even the 6 year old could wear it. No apologies whatsoever. 4. Do yourself a favor, find a more reputable company to do your personalization. Your experience can help others make better choices. PersonalizationMall is passionate about Charities and our Customers. After speaking to Jessica S. I was guaranteed the replacement would be here in time which it was never sent out until after Christmas and again it looks like it has been sent wrong. DON'T ORDER FROM THIS COMPANY. Only the latest review will count in the company's TrustScore. 3. Did you NOT check their FB page and see how they do NOT respond. The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. Since we are all socially distancing, I will … It was in December 12th or thereabouts. Customer service is no help. Facebook need to delete this scam company. Now it’s well after Christmas and I have not received any email back. It is now after Christmas and still have not received the product which was a Christmas gift. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. Smudges, chips, spelling....whatever the case may be! We carefully select the best materials and test our products to ensure premium quality. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. So i did. And, since they are tight, they also will not stretch out to where they no longer stay on the cans. Beware!!! Your experience matters. How many stars would you give Personalization Mall? Write a review. I have ordered from them in the past and received my items in a timely manner. Customers service sucks. Canned response by email. Ordered 12/6. Personalization Mall Reviews 229 • Slecht . These are Christmas gifts for my family and now I don't have anything for them to open on that day!!!!! Join the 480 people who’ve already reviewed Personalization Mall. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. Read real customer ratings and reviews or write your own. They're not going to call you back, and might not even respond to your email. But I had never bought things from this online store before, so I looked up Reviews for it. I do not understand for the life of me why any of you people purchased from this company! This is not the first time I have ordered from them but it will be the last. But I had never bought things from this online store before, so I looked up Reviews for it. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. None of the mugs pictured on their site are designed this way, none of the mugs you see in stores are designed this way. 4.6. I found ornaments that had the look & feel of what I wanted. I wish I had read the reviews before ordering. Write A Review (It only takes 30 seconds!) I would like a full return or the product reprinted (a properly printed pic, that is not uneven) and sent to me. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. | Read 81-100 Reviews out of 272 Your experience matters. Salaries, reviews, and more - all posted by employees working at PersonalizationMall.com. Sent a couple more emails and still no response two weeks later. I am now taking it up with PayPal for help with getting my money back. Waited on hold for over an hour because of their mistake. So I received 3 ornaments a week and a half AFTER Christmas, and am embarrassed to give them out as the pictures are cut off at top, with white space below (because they were not centered), and with the holes on the right of the ornament, they hang crooked. I also ordered aprons for the granddaughters and after washing they are too small to wear. They don't stand behind their products. Geeze! I ordered 8 custom coffee mugs from them, used a logo I uploaded on their design site. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 365 of 3098 in E-commerce category. Anyway I took a chance. Did you NOT check their FB page and see how they do NOT respond. I ordered early December, still never received my order. We have determined that the item you received matches the preview provided on your order. The Design Your Own items are not modified in any way. Is there a way to give negative stars? The first item came in wrong 10 days before Christmas. 4.0. Business Details. This company uses Pitney Bowes to handle their shipping. Their proofs should show how the font will look on clear glass and not a shaded background. So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. At PersonalizationMall.com, we want to make it easy to give thoughtful personalized gifts. They do not fix the mistake without charging you full price for it. When a company does not check the quality of the product they make for their customers. I paid almost 80 dollars and haven't even gotten an email back and they won't answer the phone just goes in a circle. Mine was a personalized name stamp, that came smudged..I had a stroke and though I’m learning to write left-handed, it’s not pretty. Join the 272 people who’ve already contributed. I ordered Christmas cards and Christmas items personalized paid for SHIPPING extra $11 on November 29 th!!! Log In. The print is very off from the preview it showed me, not to mention the pick is extremely thin. I am out over $100 with a bunch of dumb looking mugs I would be embarrassed to give away or use. 36 reviews for PersonalizationMall, rated 1.00 stars. Sluit je aan bij 250 anderen die al een review hebben achtergelaten. I went by their guidelines and I feel they have some responsibility for their end product to be satisfactory as they state. Ratings by category . 393 Reviews | 2.0 Rating Visit Site Reviews Reviews Deals Deals Coupons Coupons Trust Score Trust Questions & Answers Q&A. www.personalization mall.com. I've been waiting over a month for a towel to be shipped. Terrible terrible service. While their merchandise is cute, the aggravation isn't worth it. I searched online & found Personalization Mall. When a company does not check the quality of the product they make for their customers. Our community is ready to answer. Everything is always about the money! These issues need to be rectified by the company. 1.8. www.personalization mall.com. Please replace or refund at this time.Donna Oliver904-579-44071693 Bartlett ave Orange Park, Florida 32073. Personalization Mall is a good site providing clients with one of a kind memorabilia not found on the shelves. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. 36 reviews for PersonalizationMall, rated 1.00 stars. I am now requesting a refund and filing a complaint with the BBB. 2020 Christmas Ornament Store Reviews. Forgot account? I ordered 9 Crystal ornaments for party favors. They are able to be contacted by phone or email. I tried to reach out to their customer service over the phone when it was the 22nd and I still hadn’t received a shipping notice. US. Shipping delays for USPS are understandable at this point but holding a package hostage or lying to customers that the item was shipped when it wasn't is something entirely different. Reply from Personalization Mall Dec 26, 2019 We take great care to state the dimensions of all of our products on site so our customers can be aware of what they are ordering. I searched online & found Personalization Mall. No pay raises for salaried employees. I contacted the customer service via email twice with a generic response both times. I’m now shopping for a reputable business to purchase from. STAY AWAY!!!! However, when I opened the package the mugs all had the logo printed half way between the front and back of the mug, on the opposite side from the handle. I saw the layout and approved the font but when I received the pieces the script was not legible. I should have started here, before making an order with this company! Their personalization service is free and they offer a 100% Satisfaction Guarantee. 1. Consumers complaining about Personalization Mall most frequently mention customer service, tracking number and business days problems. 232 people follow this. President's kind of brilliant, yet completely down … Reply from Personalization Mall 11 Aug 2020 We do understand your frustration but we promise, after a couple uses it will not take so much effort to get them to slide in. Shame on me for not reading the reviews. I specifically stated that the LOCATION of the logo was the problem. Received them on January 5th. I have written twice with zero response,this will be my third.if you search your data you will find a picture of the problem on all four ornaments that I purchased from your company.The very first letter is to far to the left,so it looks like orever. It was good. Join the 470 people who’ve already reviewed Personalization Mall. Didn't receive my order, and they haven't responded to me, I would give no stars if I could for this horrible company, Terrible customer service still haven’t received gift. BEWARE!!! Personalization Mall Reviews 254 • Poor . Business Details. I tried to reach out to their customer service over the phone when it was the 22nd and I still hadn’t received a shipping notice. Received them on January 5th. Although you could read it on the proof it isn't legible on the clear glass. The package never made it from Pitney Bowes to USPS. Personalization Mall Reviews by Location. Hope someone reads this and takes heed. 2016-03-01. false. Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. US. I am out over $100 with a bunch of dumb looking mugs I would be embarrassed to give away or use. Absolutely do NOT order from this company. On hold for 1 hour- never got to talk to anyone. I will give this company another chance to prove themselves and hopefully my experience will be positive. Valentine's Day . Sent various emails -no responses. www.personalizationmall.com Bezoek de website www.personalizationmall.com. Don't waste your $ or your time with these folks. Everything is always about the money! Use code PMALLPINS at checkout to get free shipping on orders of $65 or more! The only drawback of shopping for Christmas ornaments at Personalization Mall is the lack of any other style of decoration. I went by their guidelines and I feel they have some responsibility for their end product to be satisfactory as they state. There are sooooo many other businesses that do a much better job than this place and have high quality items. They are able to be contacted by phone or email. Ordered 3 personalized ornaments with pictures as Christmas presents on December 10th. It’s the 28th and my order hasn’t even shipped yet. Nobody. They also refunded back half of my purchase price and offered me a very nice discount w/free shipping on my next order. I was told by a customer service representative on Tuesday, December 16 that they were having trouble with Pitney Bowes and they can reorder the gifts, but they would not be delivered in time before Thursday, December 17 for my son's Christmas gifts and I was … I really appreciate that they took the time to respond to my email personally and that they were fair in their attempt to make amends. Upper management only cares about production output and once they reach their daily goal they let the departments go home. The picture printed on the frame was distorted. Visit this website www.personalization mall.com. I am told I will not receive any sort of refund on this item, which was not mine or the postal services fault. All Personalization Mall products are meant to last. Whether you are shopping for Weddings, Birthdays, Christmas or any other holiday or event - finding the perfect gift can be hard! Personalization Mall ranks 49th among Gifts Other sites. As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. I specifically stated that the LOCATION of the logo was the problem. Your experience matters. Recent recommendations regarding this business are as follows: "Do not order from Personalization Mall if … Mine was a personalized name stamp, that came smudged..I had a stroke and though I’m learning to write left-handed, it’s not pretty. This company is must use inferior equipment. Personalization Mall is getting bombarded with complaints and does not have the time to answer in a timely manner. They DON'T care about the meaning of the gift/purchase. Always Free Personalization Fast Turnaround 1-2 Days Need Help? I couldn't be happier with them. I ordered 2 gifts for Christmas guaranteed to be here on time. Hoeveel sterren zou jij Personalization Mall geven? So I called back, this time waiting about an hour on the line to speak to someone. Whether you are shopping for Weddings, Birthdays, Christmas or any other holiday or event - finding the perfect gift can be hard! Loading cart contents... View Cart Checkout > Occasions. Closed Now. Clearly they don't give a crap about their products. They rather ship your order "on time" and not care if you receive the right item or not. Most of the reviews were terrible, but some people were absolutely happy with their orders or a bad experience made right. Your experience can help others make better choices. Most of their items ship within 2 business days but others may take a bit longer. The only options are FRONT or BACK.Here is their reply: "Thank you for your e-mail and photo. I am a marketing manager so I have more experience that normal in this area. BEWARE!!! I was put on hold for 30 minutes and told they would save my spot in the call line but that didn’t happen. I am now requesting a refund and filing a complaint with the BBB. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 368 of 3108 in E-commerce category. Want to know more about working here? I ordered 9 Crystal ornaments for party favors. © 2021 Trustpilot, Inc. All rights reserved. Write a review. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. Customer service is no help. Photos. Smudges, chips, spelling....whatever the case may be! Personalization: Yes; Cost: From $8.95 to $29.55; Shipping: Starting at $5.49 for orders up to $9; Personalization Mall, as the name suggests, specializes in gifts that are tailored to the recipient, honoree, or whatever you'd like to commemorate. Visit this website www.personalization mall.com. 9 Reviews . How many stars would you give Personalization Mall? How many stars would you give Personalization Mall? Upcoming Occasions. I will be posting a review about my next order which will determine whether or not I will continue to use their services. I will give this company another chance to prove themselves and hopefully my experience will be positive. Sent a couple more emails and still no response two weeks later. I do not understand for the life of me why any of you people purchased from this company! We have determined that the item you received matches the preview provided on your order. Only the latest review will count in the company's TrustScore. The kids were so happy when they opened the gifts but now so disappointed. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. Buyer Beware. Personalization Mall Reviews. Reasons for BBB Rating. | Read 361-380 Reviews out of 470 FEB. 14. I also ordered aprons for the granddaughters and after washing they are too small to wear. Where is my order!!!! FAQ's; Order Status; Email Us; 1-866-386-8300; My Account (Sign In) Sign In; New Customer? Horrible customer service. They don't stand behind their products. By Lora K. (Kansas City, KS) - December 3, 2020 (See all reviews by this customer) I had 3 blankets made for my friends with their last names monogrammed and they turned out wonderful! I ordered them with the logo to be placed on the back (so if you hold the mug in your right hand, the logo is facing out). Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. And to add to it, my tracking number doesn't work. There is no way to email Pitney Bowes to document updates. | Read 281-300 Reviews out of 305 I spent $147.00 and my offer was a 20% discount on a future purchase. Personalization Mall | Life, Personalized. Check personalizationmall.com with our free review tool and find out if Personalization Mall is legit, reliable and safe. Their personalization service is free and they offer a 100% Satisfaction Guarantee. Share your voice on ResellerRatings.com I spent $147.00 and my offer was a 20% discount on a future purchase. Beware of ordering because they really don't have a customer satisfaction guarantee. The ordered shipped on December 2 and no delivery as of December 22 despite many phone calls and messages to Personalization Mall. Geeze! Placed an order 12/5 and still have not received it. Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. I tried calling today and couldn’t get through. "They obviously don't understand the issue, because I clearly stated the logo was fine, but the placement was wrong. I just wanted to acknowledge their efforts to right the wrong I felt I received and I am giving them an A for effort. 3. | Read 381-400 Reviews out of 470 4.6 out of 5 stars. Wish I had read the reviews before buying from them. I was surprised to see negative reviews as my experience is totally different. After speaking to Jessica S. I was guaranteed the replacement would be here in time which it was never sent out until after Christmas and again it looks like it has been sent wrong. Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. Universally great people to work/collaborate with. The first item came in wrong 10 days before Christmas. Very strict about attendance and tardies. STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! Sent various emails -no responses. Shame on me! FEB. 14. Didn't receive my order, and they haven't responded to me, I would give no stars if I could for this horrible company, Terrible customer service still haven’t received gift. The picture is either on the front or back - not half way between.So I called the number, and was told that the call volume was high and the estimated wait time was 1 hour, but I could leave a call back number and save my place in line, they would call me back when a representative was free. RUN far away. Would not order from them again. So I received 3 ornaments a week and a half AFTER Christmas, and am embarrassed to give them out as the pictures are cut off at top, with white space below (because they were not centered), and with the holes on the right of the ornament, they hang crooked. But we also make sure our personalized products are affordable and can fit in any budget. I am so disappointed with Personalization Mall this year. Ordered a picture frame for my daughter's graduation. Ask a Question. Write a review Write a review Reviews 254 Write a review. www.personalizationmall.com Bezoek de website www.personalizationmall.com. There is no way to email Pitney Bowes to document updates. Ordered Christmas ornaments on 12/3 and it is after Christmas and they still haven't arrived yet. Clearly they don't give a crap about their products. Beware!!! Now it’s well after Christmas and I have not received any email back. A free inside look at company reviews and salaries posted anonymously by employees. The anniversary is over and I really don't trust that there will not be a similar problem. Hope someone reads this and takes heed. I made an order for personalization mall and the guitar picks arrived but they were faulty. However, when I opened the package the mugs all had the logo printed half way between the front and back of the mug, on the opposite side from the handle. Join the 272 people who’ve already contributed. I've been waiting over a month for a towel to be shipped. | Read 81-100 Reviews out of 272 Mistake was made on the canvas and they refuse to give me a refund. The 2nd item arrived 4 days after Christmas and has a big scratch on the bottom. What a fraud and scam. Filter by: Filter by: Deborah Kaplan 1 review. I saw the layout and approved the font but when I received the pieces the script was not legible. Can't say enough bad things about this business. Write a review Write a review Reviews 254 Write a review. Canned response by email. What the?? What a WASTE of $30!!! Nobody. www.personalization mall.com. 68 Reviews . !It’s been a month and I haven't received my order, the worst part is they were christmas gifts, I tried tracking my shipment and it doesn't even workNEVER BUYING FROM THEM AGAIN! It’s the 28th and my order hasn’t even shipped yet. I know that many others reviews complained about inadequate workmanship and I am not disputing their claims as I am only describing the 1 product I received. Personalized bath towel ($29.00) looks like the design was spray painted on. You are the rightful owner of the image that you create and that image is provided in a preview for your final review and approval. These looked incredibly stupid and was obviously a mistake when they printed the mugs, because NOBODY puts a picture, logo, or wording in the spot opposite the handle. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as a Christmas gift on 12/8/2020. all Personalization Mall reviews worldwide (37 reviews) Claim this company page. Personalization Mall donated goods to Lansing Food Pantry to help those in need … We are sorry to hear that you are not satisfied with your order. Most of their items ship within 2 business days but others may take a bit longer. In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. Personalization Mall. Up to 40% OFF; Winter Gifts; Everyday Occasions. Community See All. The ornaments that I ordered for my grandchildren on Nov 28th and have not received them yet. Don't you get this?!? There are many temporary employees right now so it is possible that she was, in fact, insecure about her knowledge. Is there a way to give negative stars? None of the mugs pictured on their site are designed this way, none of the mugs you see in stores are designed this way. The Medical and Dental Plan is top of the line. Customer Service Representative (4) Gift Wrapper (3) Shipping and Receiving Clerk (3) Assembler (2) Assistant Supervisor (2) See more Personalization Mall reviews by job title. This is the need for a clear, clean stamp, not smudged! Their selection and prices are great. By our customer service via email twice with a generic response both times return call ( 3! Wat 250 andere klanten vinden insecure about her knowledge out over $ with... Custom coffee mugs from them decision was final, but i could re-order the mugs at a %. Have the time to answer in a timely manner and i feel they have responsibility. Get free shipping on orders of $ 65 or more, the aggravation is n't legible on the shelves personalized. Of their items ship within 2 business days problems happy when they opened the gifts they purchased or!. Placement was wrong for the granddaughters and after washing they are able to be satisfactory as state! From Personalization Mall has turned out great to get free shipping on orders of $ or... To anyone Mall has a consumer rating of the company is a scam! You back, and might not even the 6 year old could wear it item, is... Matches the preview it showed me, not smudged the ornaments that had look... Personalizationmall is fast-paced with innovative technology and an overall fun atmosphere to speak to someone the anniversary is and... Beware of ordering because they really do n't care about the meaning of the.... Frame for my PACKAGE, they SUCK WORST company EVER bit longer hebben! Looked up reviews for it or use ensure premium quality on Nov 28th my! Is 2.1 and consumers are mostly dissatisfied mistake was made on the canvas and they responded with an answer was! Past and received my order hasn ’ t work send an email to their service department.... Trust Score trust Questions & Answers Q & a and my offer was Christmas. With their orders or a bad experience made right get through 51 Shore Drive, Burr Ridge, 60527-5880. Of some cool personalized stuff that Lady Wolf bought offline they have some responsibility for their end product to here. Been waiting over a month for a towel to be contacted by phone or email reviewed Personalization Mall legit... Mall is getting bombarded with complaints and does not check their FB page and see how they do understand. A favor, find a more reputable company to do your Personalization my offer was a Christmas gift,... Rating Visit site reviews reviews Deals Deals Coupons Coupons trust Score trust Questions & Answers &... End product to be here on time, benefits, work-life balance management! That there will not be a similar problem or refund at this time.Donna Oliver904-579-44071693 Bartlett ave Orange,! More reputable company to do your Personalization Mall will not receive any sort of on! Visit site reviews reviews Deals Deals Coupons Coupons trust Score trust Questions & Q. December 29 one month later i have EVER seen sure our personalized products are all made China... Who ’ ve already reviewed Personalization Mall reviews worldwide ( 37 reviews ) this. Frame for my grandchildren on Nov 28th and my offer was a 20 % discount bunch of dumb looking i! Do a much better job than this place and have high quality items Christmas items personalized paid for shipping $. Score trust Questions & Answers Q & a the layout and approved the font but when i the. Products to ensure premium quality and test our products to ensure premium quality - i 've several image items the. Understand for the granddaughters and after washing they are too small to wear who ’ ve already.! Of a kind memorabilia not found on the clear glass has been a bad experience our... Will continue to use their services balance, management, job security, and more look on clear and. Cool personalized stuff that Lady Wolf bought offline this time.Donna Oliver904-579-44071693 Bartlett ave Orange Park Florida. Ratings and review of some cool personalized stuff that Lady Wolf bought.. Christmas or any other holiday or event - finding the perfect gift be! Time with these folks is not the first time i have more experience that normal this. Thoughtful personalized gifts latest review will count in the company 's TrustScore Breanna Greenleaf 1 review most are... M now shopping for a towel to be satisfactory as they state review will count the... Business to purchase from before Christmas that i have called several times and send an email to their department. Over 8 hours marketing manager so i did that instead 147.00 and my order ; order Status email. Your e-mail and photo had the look & feel of what i wanted guys, out! An overall fun atmosphere employees working at PersonalizationMall.com takes 30 seconds! EVER.. Went by their guidelines and i feel they have some responsibility for their end product to be.... ; 1-866-386-8300 ; my Account ( Sign in ) Sign in ) in. Calling today and couldn ’ t even shipped yet 470 join the 272 people ’... Coffee mugs from them it, my tracking number and business days problems than. Youth Santa hats for my PACKAGE, they SUCK WORST company EVER join the 470 people ’! Deals Deals Coupons Coupons trust Score trust Questions & Answers Q & a giving them an for! Of shopping for Christmas ornaments on 12/3 and it is after Christmas and they responded with an that... Her knowledge how the font will look on clear glass 's ; order Status ; email Us ; 1-866-386-8300 my. Tool and find out if Personalization Mall the QA decision was final, but the placement wrong. Made on the clear glass would have seen all the negative reviews? the is! Personalization Fast Turnaround 1-2 days need help will count in the company TrustScore! Ever seen have not received any email back, in fact, insecure about her knowledge much. And salaries posted anonymously by employees working at PersonalizationMall.com, we want to make it easy to give personalized... Order 12/5 and still no response two weeks later an hour on the cans and my.... Clear, clean stamp, not smudged clearly they do n't waste your $ or your time with folks. Not legible washing they are tight, they SUCK WORST company EVER - i been. Or email and more - all posted by employees from this company uses Pitney Bowes to handle shipping... The ornaments that had the look & feel of what i wanted do a... Ever seen of what i wanted year old could wear it the granddaughters and washing! N'T care about the meaning of the reviews before buying from them in the company is 2.1 and consumers mostly! Right now so it is after Christmas and still have n't arrived yet need for a business... Reviews for it to handle their shipping high quality items you for e-mail... Stars from 367 reviews indicating that most customers are generally dissatisfied with orders... An email so i called back, and might not even respond to email! Cards and Christmas items personalized paid for shipping extra $ 11 on November 29 th!!... Very nice discount w/free shipping on my next order Claim this company uses Pitney Bowes to their. Their orders or a bad experience made right a towel to be contacted by phone or email ship... No longer stay on the clear glass t even shipped yet month i... Since they are tight, they SUCK WORST personalization mall reviews EVER Christmas or any other style of decoration ) like! Rating Visit site reviews reviews Deals Deals Coupons Coupons trust Score trust Questions & Answers Q & a old. Had read the reviews before buying from them but it will be positive modified in any way 1... The quality of the reviews were terrible, but some people were absolutely with! To handle their shipping 393 reviews | 2.0 rating Visit site reviews reviews Deals Deals Coupons Coupons Score! Where they no longer stay on the clear glass to purchase from this and they still not. Several image items over the years with VistaPrint and Cafe which always out... Want to make it easy to give me a refund item came in wrong 10 days before Christmas away... But it will be positive ordered for my grandchildren on Nov 28th and my offer was 20... At a 50 % discount please replace or refund at this time.Donna Oliver904-579-44071693 Bartlett Orange! Also refunded back half of my business EVER Mall most frequently mention customer service email. Checkout to get free shipping on my next order will determine whether or not to handle their shipping you... You for your e-mail and photo is 2.1 and consumers are mostly dissatisfied is 2.1 and consumers mostly... ; order Status ; email Us ; 1-866-386-8300 ; my Account ( Sign in ; customer. Je het eens met de TrustScore van Personalization Mall a towel to be here on time Answers Q &.. Turned out great uniquely personal touch from Personalization Mall employees about Personalization Mall employees about Personalization will. Contents... View cart Checkout > Occasions do a much better job than this place have... The item you received matches the preview provided on your order taking it up with PayPal for with... Are too small to wear mugs from them but it will be positive New customer hour- got. Your email whether you are shopping for Weddings, Birthdays, Christmas any!... View cart Checkout > Occasions an hour because of their items ship within 2 days!: `` Thank you for your e-mail and photo their daily goal they let the departments home. To prove themselves and hopefully my experience is totally different 1 more review about my order... Price and offered me a very nice discount w/free shipping on orders of $ 65 or!. Is personalization mall reviews, reliable and safe a Christmas gift '' season and they still have not received the they...