The gold color is different. . They are quickly becoming my favorite accessory."LundyLund. I have another pair that I plan in the future to have repaired, as well. The stems are different. Much to my surprise. ! If you have a single-vision prescription (glasses to see far away or close up), you can generally get by with CR-39 lenses. I decide to go ahead with repair, then upon checkout I was hit with more unexpected additional fees for return shipping $12. They can be inexpensiveâwe found them ⦠I had the opportunity to test out a couple different styles of their cycling specs and came away very happy with the performance and quality that is on par with the giants of cycling eyewear like Oakley, Smith, etc. A quality pair of sunglasses is essential in the cockpit environment to optimize visual performance. We do not switch peoples glasses. THEY WERE EARLY ! Weâve all felt the effects of too much screen time. (The piece that holds the two lenses together across the nose was broken. I waited for glasses to come back and during this time was sent two more emails: 1) offer of $5 rebate if I submit a positive review for them before my glasses come (I said no, I want the glasses first) and 2) an email asking me to send their technician a tip (I said no, I want the glasses first. T he customer posted a negative review so we went ahead and asked her to take down the review and we will post a refund in full BEFORE the item is even returned which is against policy. Given how light they are, the fact that they don't move at all during activity, and they look great, these are an excellent value. I had the most horrible experience with this company, and I am still trying to get my money back!First, i am not a competitor. I was on the search for glasses that look good and would work for sports, ... both with my prescription. !Anyway, the communications between myself and Eyeglassesdepot was excellent. Most horrible online purchase experience ever. There are a number of factors that can effect an estimate sent via email without the item being in our possession. During my last long ride, they did not move at all. The glasses arrived shortly after that. Roka does, however, make an even lighter pair of sunglasses for running called the Phantom Ti Aviator, weighing in at a mere 20g (0.07oz)! -The glasses were not what I ordered. The first quote came back with cost for crystal replacement in addition to the lenses. The glasses arrived shortly after that. I really liked these glasses! Straight up prescription sunglasses were expensive and as I often ⦠Hidden ventilation, but effective - my glasses have yet to fog up even once. They are so comfortable, so light, and do a great job reducing glare. High pressure to submit your eyeglasses after you fill out their form for quote estimate. !Overall, I am very pleased with this company and would not hesitate to use them again or recommend them to anyone needing their glasses repaired. I am not a competitor I am a regular person trying to warn others to be aware of this companies practices so you don’t waste your time with these bozos. Browse the collection. Advertised as "light AF". Bait and switch service. And the fact that he just disclosed my personal information, including my credit card information (which I have since cancelled) just goes to show the type of unprofessional company I am dealing with. I was expecting a boatload of excuses as to why they were late but never received one. These are high performance glasses. Roka offers in-home try-on for $10 (credited to a purchase of glasses), but prescription lenses are nonrefundable. I was told several times that it was a lost art. Combine style & comfort Ultralight Won't fall off Save yourself the trouble, and buy or repair your glasses elsewhere. The crystals act as rivets to adhere the lenses to the replacement frames. Still no refund, and he just sent me the return shipping label this morning, 12/16, so I could not have returned them any sooner. Read honest and unbiased product reviews from our users. I have always struggled with sunglasses on the run and for other sports. Oh the $5 thing, here's the emailSorry, we don't allow email addresses in reviews. We find ourselves overworked, overstimulated, then we canât slow our brain down, canât sleep and donât fully recover. Honest, fast, fair and easy to work with. The customer's account was refunded in full. I am a real customer. But Roka has some of the best glasses frames out there. Well, as I mentioned in an earlier review, I took a chance with this company and sent in my broken eyeglasses. BUYER BEWARE! These people really know what they are doing. I waited for glasses to come back and during this time was sent two more emails: 1) offer of $5 rebate if I submit a positive review for them before my glasses come (I said no, I want the glasses first) and 2) an email asking me to send their technician a tip (I said no, I want the glasses first. They are quickly becoming my favorite accessory. Probably the most comfortable pair I've ever had. © 2021 Trustpilot, Inc. All rights reserved. I wore them on a 4 hour ride, and never had to take them off due to discomfort. Sunglasses help safeguard a pilotââ¬â¢s most important sensory asset ââ¬â vision. *****update: Seller’s response below is not true! . Trustpilot is now investigating this false allegation. The customer did not even return the item. There were NO rivets or crystals on my Tiffany glasses. Tough plastic lenses are fully polarized. This is from a competitor and not a real customer. The Roka Halsey only weighs 26g (0.9oz), making them the lightest sunglasses in our best sunglasses for running gear guide. roka phantom alloy performance sunglasses The Phantom Alloy inherits the award-winning DNA of the Ultralight Phantom Titanium and the entire Ultralight Aviator Collection with the same ultralight premium C3⢠nylon lenses and lens coatings and our patented, best-in-class GEKO⢠retention technology. Prices were reasonable, and the repair quality was excellent. The seller kept trying to bargain, making this feel more like a swap meet transaction than the purchase of sunglasses from a reputable seller. Last year, Warby Parker rolled out the option to add blue-light filtering to your prescription lenses in response to the marketâs demand for glasses to help reduce the ill effects of looking at a digital device for long periods of time. ONE STAR IS TOO MANY TOTAL SCAM AND RUDE BEHAVIORDONT FALL FOR IT- they like to say people are posting from their competitors. They are imitations of mine. I see this is a preference matter, but if you care about wide lenses, check out some of the other models. They have 6 crystals (actually, only 5 since 1 is missing.) Perfect fit, no adjustments needed. All Rights Reserved. I think now there is no pleasing this customer in any way. This is a a competitor website posting this. I asked to call the bank together, I sent her screenshots of our side, I offered her to log into my machine so I can show her the interface. -I ordered my glasses on November 2nd. ©2021 Beginner Triathlete. Promptly returned my frame with the new lenses installed, a nice case, the old lenses, and did it all quite promptly. I want an explanation and solution before any consideration to change this review. 38.1k views. Very friendly staff, and kept me informed all along the way. Sent them in and hoped for the best. EVER! So now, I am out hundreds of dollars and I’m going through my credit card company to dispute, and I may be taking further action if he charges my card again. "Who says performance sunglasses have to look hokey? Both glasses fit great out of the box for me, but came with different nose pad sizes. Sturdy, but super light. A brief affair with the Giro Air Attack and its magnetically fastened Zeiss shield. I have spoken to my manager and he will be more than happy to offer you a discount on this repair. You can trust them to take care of your eyewear as if it were their own! Second, I hate writing bad reviews, but felt compelled to do this to protect others. They are so comfortable, lightweight, and feminine. They were a different style, came without the Chanel packaging, and appear to be subpar quality (I don’t think they are authentic, and it doesn’t help that they were shipped from an Eastern European country that has no Luxotica distribution center).-I contacted seller requesting to send back the glasses and to get a refund. I have a pair of their SR-1X and a pair of Halsey sunglasses from Roka and I love both of them. Available in a wide array of colors. Unique design covers your existing glasses without looking bulky. They are incredibly light, do not move at all during activity, and the lenses are excellent. Roka's Halsey sunglasses look great and perform even better. It almost felt like slighted antagonization which did not help the situation at all.Sincerely,Anthony A. this was their reply On Wednesday, December 2, 2020, 06:37:03 AM EST, EyeglassesDepot Sales Team saleseyeglassesdepotcom wrote: Please explain what exact “practice” you are not happy about? Fitover sunglasses slide over prescription glasses. I don't recall seeing anything about sending a picture to give a more detailed description of the damaged glasses.After I received the repair bill I was quite shocked at a repair cost nearly tripling what guessed wouldwould be in the ballpark $60 to high side $70, after contemplating for a couple days. ! The company has its own production facility, which allows it to cut outsourcing costs for manufacturing, licensing fees, warehousing and more. The frames also come with three sizes of grippy nose pads to ensure a better fit. The problem is the glasses I received are NOT mine. For one, while they may not provide the absolute best optical quality, they are not too terribly far behind with Carl Zeiss lenses. Were they confused with another order? The nose bridge is different. As a former back-of-the-pack triathlete, I look for performance optics that meet the most demanding criteria in categories of weight, durability, face coverage and, above all else, ostentatiousness. Unlike my old sport glasses, these I would gladly wear in any non-sporting situation. I then personally posted a refund to the customers credit card. .Well my faith was rewarded!Shortly after sending mailing them, I heard back from Eyeglassesdepot after they received my glasses with a quote for the repairs. There is more. Lightweight design remains comfortable, even during long journeys We are always here to work with. . These sunglasses do not move at all during activity. Roka Matador sunglasses review The Matador sunglasses offer a unique look certain to divide the style-conscious. Warby Parker Blue-light Glasses Review. ROKA is a well-known and respected brand on the triathlon scene and while triathlon gear is very sport specific their sunglasses easily cross over to general cycling. First, he told me the glasses I ordered were discontinued and I should keep the ones he sent for a discount. The Halsey lenses are not as wide as some of the other models. Kinda like shoe repairing but you can still find a shop that still repairs shoes if your look hard enough.I figured I had nothing to loose since I couldn't get them repaired and it was something I couldn't do. We did ABSOLUTELY NOTHING WRONG. Please edit your review.Please remove the invalid characters from your review. We reviewed some to see if they really don't ever slip. But we did it anyway. My lenses fit securely within the frames. Glasses reduce glare, and the resultant eyes train or fatigue. For instance, while there may be other triathlon sunglasses that suit specific racers better than others, the Roka TL-1 triathlon sunglasses provide by far the best overall performance that we found. I was informed of their progress right through the return shipping and the tracking number. I took down my review, he sent confirmation of a refund. They are incredibly light, do not move at all during activity, and the lenses are excellent. ROKA RISE⢠- non-prescription lenses that aid sleep and recovery. I contacted seller again, and when I told him I would repost my negative review, he threatened to charge my card another $45 for disputing the transaction. The customer is claiming that she did not get the refund that we posted. We will replace with original OEM hindges lenses when available from the manufacturer. Find helpful customer reviews and review ratings for ROKA Halsey Performance Polarized Sunglasses Designed for Sport for Men and Women - Matte Black Frame - Dark Carbon (Polarized) Lens at Amazon.com. )I approved the amount and authorized them to proceed with the repairs. That sent me through the roof. But both glasses rock! . After a few weeks, I checked in with the seller and was told I should have known they were being delayed because they were being shipped from Europe. I finally received them in December 10th. These are super comfortable glasses. The Smith PivLock V2 Max with purple mirror lenses. The "new" lenses are riveted on top of the frames. The hinges are different. The workmanship is first class all the way. He is only posting part of our communications. These are not my glasses, it’s obvious.The salesman texted me, wrote that I was being “unethical” and should remove my negative reviews. Can we resolve this repair for a discount? Only the latest review will count in the company's TrustScore. -After much back and forth, seller offered to issue a refund if I took down my negative review. The turn-around time quoted seemed a bit long but accepted it thinking they had a good backlog which indicates how successful a company is.I was willing to wait my turn and just happy to find someone that still did this sort of work and was willing to wait. UPDATE 9/5/20: One big downside with my glasses so far is that the "gecko" rubber nosepads starts to deteriorate after about 45 days. 39dollarglasses.com Read 479 Reviews Online eyeglass retailer with virtual try-on technology. ... help Reddit App Reddit coins Reddit premium Reddit gifts. You never sent us any pictures of the frame. Price range: Prescription eyeglasses start at $95 The try-on-at-home program is a big selling point for Warby Parker. I contacted them immediately because my glasses don't have ANY crystals on them. Roka's Halsey sunglasses look great and perform even better. Roka glasses review. The information in this review did NOT happen. Between all of this, there were an influx of rude and unprofessional messages and phone calls. Nice touch! I LOVE these glasses. (me)After reviewing estimated costs I decided to send my glasses. All of this was rejected. I love the Sophia Loren eyeglass frames. But the excellent lens and titanium ear pieces offer killer performance. I'll use eyeglasses.com again in the future. Roka Hunter Photochromic Prescription Sunglasses ($265) I have worn glasses since the age of five, being very near-sighted. I am being asked to take down my review first, then they will “do everything we can to make it right.” But no one has offered to return my original glasses to me and no one can explain why the pair that I received has crystals all over it. Change this review and would work for sports,... both with my prescription,. The $ 5 thing, here 's the emailSorry, we do n't have crystals! 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