Serenade serenata. 1st time I use them and I will definitely use them again. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Serenata ranks 1st among Flower … But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Sent to my friend for her 80th birthday. Would definitely recommend. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. Such a good price.Won't order from anywhere else! by ringing interphone. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. I definitely do not recommend these flowers. Sent to my friend for her 80th birthday. Colours and condition of flowers were very good. Dreadful customer service. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Read 77 reviews, get contact details, photos, opening times and map directions. The chrysanthemums had broken heads and the Gerber's head bent over. You cannot ring and all you get is automated messages. My friend said the flower were beautiful. Serenata Flowers Review and Giveaway. Was not expecting that! DO NOT USE!!! | Read 61-80 Reviews out of 156,120 Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Very professional and reliable of course. 2nd time purchasing flowers, this time for my mum in lockdown. She told me her bouquet was fresh. Excellent service and very easy to order. They arrived on day of her birthday. You cannot ring and all you get is automated messages. She was very pleased with them. She was very pleased with them. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Posted on March 12, 2014 by Abi. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. It’s lovely to answer a knock on the door and to be presented with flowers. Colours and condition of flowers were very good. Very well packed. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. The flowers were to be delivered on a Saturday, she lives above a pub. Do you agree with SerenataFlowers.com’s 4-star rating? Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Serenata Flowers has collected 5506 reviews with an average score of 3.54. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. As it happened they were to be part of a birthday present. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. She lives in UK, so i found a uk based online flower delivery service. First time I have ever seen the delivery arrive ! Lovely flowers - mostly fresh. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. I contacted Serenta flowers for a replacement with no joy. The white Christmas flowers that I ordered for myself were poor. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Best for: Value. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. © 2021 Trustpilot A/S. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Absolutely terrible and embarrassing. Absolutely terrible and embarrassing. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I have told all of my friends not to use Serenata. Find Serenata Flowers Ltd in Bristol, BS1. It is though good to hear the flowers were very nice, leading to the 4 star review. I know covid and festivities may have impacted this time but it would have been nice to know.. This was not up to the standard I expect from Seranata.Very poor value for money. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Belgian Chocolate Review from Serenata Flowers. Absolutely disgusting company, terrible customer service and awful quality flowers. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. by ringing interphone. Such a good price.Won't order from anywhere else! I love them. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Excellent service, easy to order. Miscellaneous K-LEE GOODALL 0. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … 2nd time purchasing flowers, this time for my mum in lockdown. A few miserable flowers with lots of foliage passed its best. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Delivery as describedMy mom loved them Thank you. I know covid and festivities may have impacted this time but it would have been nice to know.. Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! DO NOT USE!!! I guess cakes is not their speciality. I contacted Serenta flowers for a replacement with no joy. My friend loves her flowers. Paid £39.99. Serenata Flowers Review and Giveaway. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Next Flowers. Best wishes, from everyone at SerenataFlowers.com. Serenata Flowers Rubbish flower delivery site. Delighted with the letter box, flowers were exactly as ordered, in fact better. So they sat there for some time before I could get them into water. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. Very professional and reliable of course. Check out what 156,120 people have written so far, and share your own experience. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. It’s the nicest feeling. My friend loves her flowers. Both my mother in … Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Check out what 170,655 people have written so far, and share your own experience. What services or products do Serenata Flowers offer? Dreadful customer service. Delighted with the letter box, flowers were exactly as ordered, in fact better. Friend adored her flowers — they were as described as in picture”. Do not place an order with this florist it was £50 down the drain. © 2021 Trustpilot, Inc. All rights reserved. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Please have your order ID and the recipient’s address ready when you contact us. I have used Serenata flowers on numerous occasions and never had any problems until this time. Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. I am always pleased with the flowers I order through Serenata Flowers. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Let’s talk flowers. Do not place an order with this florist it was £50 down the drain. First time I have ever seen the delivery arrive ! Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Nothing like the bouquet advertised. Excellent ! Very well packed. I would not have paid anything for this selection. July 14, 2015 by Ali 230 Comments. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. serenata flowers, review and giveaway, florist online. She told me her bouquet was fresh. I have told all of my friends not to use Serenata. | Read 61-80 Reviews out of 170,655 An awful experience. Kind Regards Thank you so much for your kind words, we appreciate you taking your time to leave this review. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Would definitely recommend. Great all round thanks. I know they arrived when they should have done as we had a tex message to say so . My friend was delighted with her bouquet. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). Serenata Flowers Review. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. There are 3335 customers that Serenata Flowers, rating them as good. Serenata are my favourite site for purchasing flowers for my sisters or my friend. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. They arrived on day of her birthday. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. I ordered a cake also, but it was below average. There are currently 47 customer review posted about Serenata Flowers. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Great all round thanks. This was not up to the standard I expect from Seranata.Very poor value for money. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. Myself and a few friends ordered some flowers for one of our close friends after a rough time. All white, mostly buds and now a week later in full bloom ! Excellent service, easy to order. Should you wish to discuss this further, our caring team are very much here for you. Initial Serenata Flowers complaints should be directed to their team directly. Don’t you think one should know the about Serenata flowers? Was not expecting that! Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. A few miserable flowers with lots of foliage passed its best. Do you agree with SerenataFlowers.com’s 4-star rating? Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Search for Florists near you on Yell. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. All white, mostly buds and now a week later in full bloom ! As it happened they were to be part of a birthday present. Check out what 171,089 people have written so far, and share your own experience. The chrysanthemums had broken heads and the Gerber's head bent over. So they sat there for some time before I could get them into water. My friend said the flower were beautiful. Paid £39.99. They arrived fresh, well packaged and in beautiful condition. Beautiful. | Read 67,001-67,020 Reviews out of 171,089 This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Excellent ! Delivery as describedMy mom loved them Thank you. ORDER FLOWERS ONLINE IN UK. I know they arrived when they should have done as we had a tex message to say so . Do you agree with SerenataFlowers.com’s 4-star rating? Nothing like the bouquet advertised. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Lovely flowers - mostly fresh. The oasis that they were packed in was bone dry. I decided to send my friend flowers for her 30th Birthday. I love fresh flowers and always have them dotted in vases around the house. All rights reserved. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. An awful experience. - Online Shopping Directory - Shoppers Top. 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