Select Enable To … I just integrated ST and my Alexa. Grab the mobile device you have the Amazon Alexa app installed on in order to get the Sengled service added. Press J to jump to the feed. Please check its network connection and power supply", My light bulb is working perfectly using both Yeelight app and Mi Home app. I can control it manually in the Alexa app. These colors will begin alternating as Alexa responds. Amazon Alexa creates a smart home that responds to the way you live. If I remove all the lights from the Alexa app and re-add them, it works again for a while, and then the same.problem again. After I added HTTP-calls for some devices in habridge and rediscovered devices in Alexa, the Alexa web frontend shows the type Color Light instead of Dimmable Light.Even though this looks correct, I still get a "device doesn't support this"-answer when prompting Alexa to turn a lamp red. That must have been changed with the last update, because it had been working for me for a couple of weeks now. Many people said opening the Alexa App fixed their light problems after the last update. Anyway, thank you for your input, I'll check when I get home ☺. Alexa has discovered the devices but cannot manage them, while via Kasa App you can. The light ring will turn on and off again with a spinning orange light, which means it has reset. Open the Amazon Alexa app, then select the Menu in the top-right corner. Also if you group name is similar to the device names it'll mess her up. Disabled lights in Alexa. Return to the Alexa app -> SMART HOME in the Alexa app. New comments cannot be posted and votes cannot be cast. Similar. If you see your Alexa flashing green or the smart speaker has a blinking green light, it's part of the Amazon Echo's notification system. Set Up Doesn't Work on Your Echo Device; Echo Device Is Having Bluetooth Issues; Echo Device Is Having Wi-Fi Issues; Echo Device Can't Connect to Wi-Fi During Setup; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Deregister a Device; Reset Your Echo Device; Green Light Won't Turn Off on Your Echo Device I’ve been doing very welll for a long time with Alexa and Hue. It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups... All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. Is the error caused by the fact there's a device listed as "Living Room" that covers all the lights in the room? Select Search, type in Sengled, and select Sengled from the list. For smart home control , how to control led strip by Amazon Echo voice system ? I hope it works for you. Hopefully they fix it soon. I also started getting the "a few things share that name" on one device a couple of days ago. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. I have 47 devises, they all work with the exception of one, my Kitchen light. Alexa is designed around your voice. Now Alexa says I have multiple devices with that name, rename or create a group.No matter what, if the lights appear under the lights page in Hue they do not show u dear the main page. Set Up Doesn't Work on Your Echo Device; Echo Device Is Having Bluetooth Issues; Echo Device Is Having Wi-Fi Issues; Echo Device Can't Connect to Wi-Fi During Setup; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Deregister a Device; Reset Your Echo Device; Green Light Won't Turn Off on Your Echo Device She's always on—just ask for information, music, news, weather, and more. This worked for me. Press question mark to learn the rest of the keyboard shortcuts. Any new lights will be added to your devices for Alexa to control. Anyone know how I can fix this? White light (Alexa Guard) A continuously spinning white light means your Alexa device is in Away Mode and Alexa Guard is on and listening for any trouble. Then renamed them in Hue. Check in your Bluetooth settings menu to see if your device is paired with the Echo. If they do not, I'd like to know what the "dim" value is set to when off? When I set these up, they all worked fine, after a while when trying to control just TV lights, or just lamps (changing colour/brightness) Alexa will say "Lights doesn't support that". Here's how I fixed it: Make sure Echo Dot is selected (with a check mark) and make sure your Group Name is selected. Worked like a charm. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. gives me I have multiple lights with that name….so I say turn them all on, and that doesn’t work….. groups are useless. They show up on the Alexa app as individual devices, but also as a device listed as "living room". Solid red light shows when the microphone on/off button is pressed. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. Sensors, switches, cameras, locks, etc. Of course, most people don't wait for the light ring to activate before issuing a command to Alexa, but it can be harder to tell that Alexa is dealing with your request and that isn't a good thing. We need the apps to support multiple bridges for the same lights in a multi-router setup. I need someone with a real Hue Bridge that is connected to the HA-Bridge to test the Alexa mobile app to see if your real Hue devices report, "Device doesn't support requested value" as well? I have to think this is an Alexa error as I changed nothing on my end to cause this. The remote control function could have been turned off. How do I change my payment information? For example. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Is Alexa’s data available via an API? New comments cannot be posted and votes cannot be cast, More posts from the homeautomation community. I’ve had trouble with one Hue lamp. 3. I just hear the message “device does not support that” Deleted and added the device in Hue. I'm using a KMC switch with the Tuya smart home app/skill enabled. So having "Lamp right" "lamp left" in a group called "lamps" is what's messing her up? Select Skills & Games. Press it again to enable your microphone. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Plus if I asked her to "turn on the light" she would tell me there was no device called "light", hence why I renamed it to "light". "Bedroom doesn't support that". Here are some of the best IFTTT recipes . On Echo devices with a camera, a red light bar means that your video will not be shared. Voice: Alexa, turn on the bedroom light after 10 minutes, The action is On your router, make sure that ports 5228, 5229, and 5230 are open if you are using the router's firewall. Looking for help. I’ve never had ‘light’ in my device name. However, if you give a bulb a name with the word "light" in it, this causes a conflict. While trying to test the new HEX-formatted colors from #821 I encountered following problem:. If your TV still doesn't respond to voice commands: Disconnect other devices connected to your router except for your TV and the Amazon Alexa compatible speaker to reduce the number of connected devices. You say you tried a lot of things, so I am a bit hesitantly to ask, but did you restarted the Alexa App on your phone? Press question mark to learn the rest of the keyboard shortcuts. "Alexa, turn on the lights in the Bedroom". Lock up the house and turn off the lights — just set up a goodnight routine with Alexa. -Living room: Living Room Echo dot + the device called "Living Room" which is all 4 hue lights. Blue indicators can also mean that your device is trying to pair or connect with other devices. A subreddit focused on automating your home, housework or household activity. It’s a GE switch (as 95% of my other devices). Any automation questions/discussions are welcome! To create a Routine Trigger from Blink device activity: Within the Alexa app, tap the Curtain Menu at lower right, then select "Routines". So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. For this situation please contact support for help. She's also an expertly-tuned speaker that can fill any room with immersive sound. Then I started getting the “blah doesn’t support that” so I did the things normally done. I need multiple groups for a single light because some rooms are very large with 22 lights, which I need to control as a group or subgroups. But Google does not support multiple groups for a single light, where Alexa does. Select Sengled Home. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. All Amazon Echo devices built with far-field microphones will support Alexa Guard, only excluding the Echo Sub (which doesn’t have the microphones) and Echo Auto (which isn’t built for it). Let there be light: LIFX BR30 Muti Colored Bulbs 4 Pack ($176 at Amazon) The guide. If this doesn’t fix your problem, or you don’t have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. Say "Alexa, turn off do not disturb" to get back to normal. "Alexa, dim the TV lights" it works if I just say "Alexa, dim the lights" but it dims all lights in the living room. In Alexa app, when setup “Routines”, the trigger is. Welcome to Razer Support We’re here to help Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. If I remove all the lights from the Alexa app and re-add them, it works again for a while, and then the same.problem again. Alexa, turn on Kitchen…. If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. That means the device microphone is disconnected and Alexa is not listening. 2 Try reboot the device and re-discover on Alexa. The Amazon Echo line of smart speakers usually relies on Alexa to give you feedback, but the light ring on top of the device also has a lot to say about what's going on with the Echo. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Hi guys, just looking for some advice. Third-generation Amazon Echo (and Dot): On this device you only need to push the Action button. More Amazon Alexa how-tos Does Alexa offer free trials of its services? "Alexa, make the lamps blue" that kind of thing. I just had the same issue. Simply ask Alexa to “turn on the spa,” “turn on spa heater,” or “set spa light to blue.” You can also control additional pool features, such as waterfalls, and control the temperature settings by saying “set spa temperature to 102 degrees.” How does Alexa count backlinks? There is an issue with the cloud server. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. When Alexa detects the wake word, the indicator will turn solid blue with light blue pointing in the direction of the person speaking. May 22nd, 2018 Reply Internet access on your router could be unavailable. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. Same thing happening to me. I'm a little late, just found this thread but wanted to say thank you. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. If you don't already have smart lighting that supports Alexa integration, Amazon has a full list of lighting options, but we're working with LIFX smart lights for this guide. Only 1/6 devices fails. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. -TV Lights: which has the two hue play bars in. Only seems to be some rooms affected though. I have been using Alexa for a long time without issue. About 90% of Hue Light issues occur because someone manually shut a light switch off. The problem is the Alexa app creates, automatically, a discovered device of "All Hue Lights". The problem is the Alexa app creates, automatically, a discovered device of "All Hue Lights". Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. Instance: Ask Alexa " turn on the bedroom light after 10 minutes" To achieve this inquiry, you need to create “Routines” on the Alexa app, for details instruction, please contact the Alexa support. To do this, tap the microphone icon on the bottom-left corner of the home screen, and then tap on the Push To Talk icon. If the purple light is pulsing then there's a Wi-Fi error, try reconnecting the device to Wi-Fi. Any help will be greatly appreciated as this is the one I really need. Get a gentle goodnight as the blinds close and the lights dim. I’ve re p evidence 2 new ones and nothing changed. I'd like to be able to control all lights in the room at the same time, but also be able to control lamps+TV lights seperately, is this possible without getting this problem every couple of days? 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