Is your Alexa Having Trouble Connecting To Internet? It literally was within the span of 15 min. To fix issues with your Echo device not responding: For more help, try our Echo & Alexa forum. Edit payment info, 1-Click Settings You can say "Alexa, tell me what you heard" to find out what it thought you said. Press it again to enable your microphone. I’ve never heard of that problem, but it sounds more like an issue on the Alexa side. Unplug and wait 10 seconds. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Enter serial number of the hue bulb you’re trying to connect. To sync Amazon Alexa with Geeni App, follow the below instructions: 1. Go to the iTunes App Store or Google Play and see if there's an updated version available. If the Cube lights up after voice command test, but you do not hear a response, clearly say "Alexa, I cannot hear you." I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". All other devices (non hue light, plus a few sockets) work perfectly. It’s been working fine until this morning. When the message comes up you can not see the current state of the device. The good news is that you will not have to worry much about the issue as you can fix it easily with some simple troubleshooting steps. The light indicator is red when your device is muted. Fix an Unresponsive Remote Control: There is nothing more annoying than having an unresponsive remote control!! Make sure your TV Cube’s volume isn’t muted and adjust if needed. Alexa says it’s unresponsive. A simple restart often solves a host of mysterious tech problems. Now you can dim lights, change heating temperatures, control sockets and more without having to open the Lightwave App. Once you update the app, see if this resolves the offline issues. For example, there are many cities around the world called "Paris." Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Update the Wi-Fi Settings for Your Echo Device. Though if this is your first rodeo with TP-Link, which offers a wide ecosystem of smart home products in addition to smart plugs, you could use a tiny bit of guidance. Audio is Distorted or Silent. If restarting and relaunching the app didn't work, update the app. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. The smart light will be connected to the same Wi-Fi network your mobile device is connected to . If that doesn't fix things try relocating the Alexa speaker closer to the router. To reset your second generation Echo Show without losing your smart home device connections, say, "Alexa, go to settings," or swipe down from the top of the screen and select Settings . I have a couple of lifx light bulbs and both work great from the lifx app. Un plug/restart. Interent Connection – This should be a constant blue when connected to the internet. This isn't the information I was looking for, Top subscription boxes – right to your door, Ask Alexa to Read Back Your Most Recent Request, Ask Alexa to Tell You Why She Just Did Something, Check Your Echo Device's Software Version, Echo Device Can't Connect to Wi-Fi During Setup, Green Light Won't Turn Off On Your Echo Device. Philips Hue lights are great when they’re working properly, but sometimes it’s not all sunshine and roses. Tap on the three lines in the upper left-hand corner. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again. when I link one of them, it works great, when I try to link the other one, alexa either doesn't find it or ends up telling me the device is unresponsive. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Unplug your device and then plug it back in. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Alexa Dot 1 Factory Reset Now Done You have now restored your Alexa Echo Dot 1st Gen speaker to its factory default state. so how do iI fix my plug that is now unresponsive. We will list few ways to you to show you how to fix this issue at home without taking your phone to service center. The easy fix is to make Echo Dots are easy to use and fun to play with, but sometimes they can run into trouble. I tried reinstalling both apps (alexa and lifx), disabling the lifx skill multiple times, tried connecting them in a different order as well as resseting both light bulbs. Make sure the Echo device is plugged in . Also make sure that the Alexa app lists the light under Setting, Devices. Please help! Next, you’ll need a paper clip or SIM tray tool to press and hold the Reset button. Hope that helps who ever … There are a number of ways to improve Wi-Fi connectivity when music buffers or does not play. After logged in to the Alexa App, go to skills in the menu. On this page now, Tap on RESET PHILIPS HUE LIGHT link under Connect Lights subheading on the page. Restart Discovery. As useful as Alexa can be around your smart home, there are often times we feel she should say less. The light should start pulsing white or blue, meaning it's been reset and is in pairing mode. After you press and hold the Reset button, the light ring on your Echo device … Related: Alexa: What The Different Light Colors Mean On An Amazon Echo Device One issue that could be causing the music to stop playing on the Amazon device is Wi-Fi connectivity. If the reset is unsuccessful, you may need to try again. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Make sure you have an active internet Now you're wondering how the heck you set it up so that you can use it with your favorite digital assistant, Alexa. For plugs with lights, release the button once you see the LED light up. Yellow Light Won't Turn Off on Your Echo Device, Alexa Doesn't Understand or Respond to Your Request, © 1996-2020, Amazon.com, Inc. or its affiliates. On Echo devices with a camera, a red Make sure you have an active internet connection. Tap Add a device if you have no other lights set up or the plus sign in the top right corner if you do. Ask the community. Alexa Preferences and Settings Alexa App Doesn't Open on Web Browser Alexa App is Slow or Unresponsive Alexa App OS and Software Version Compatibility Download the Alexa App Sign Out of the Alexa App Turn Alexa Alexa doesn't respond or says she can't understand you. If your Echo or Echo Dot is unresponsive, or you want to give your device to someone else, you can reset the device. Open the Alexa app and hit Settings. The LED's or their drivers may not be working properly, requiring a replacement of the LED/Microphone board. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Press and hold the button on the plug. You can fix that with the Power-On Behavior feature, which gives you two options for when your lights regain power. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. You have trouble listening to sounds from your Amazon Fire TV Cube. Alexa Device Is Unresponsive. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? I had to reinstall my own WeMo Mini after an extended power outage. So long as you do this, you should NOT lose any settings previously configured in the Alexa app. You have tried everything, changed the batteries but your remote is quite old and you are about to replace it!You don't have to though, just a few basic tools and matterials… When the task is done, set up your iPhone as a new device. Check for Compatibility Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Ensure you enable remote access in the app before re-running discovery on Alexa. You will have to confirm the action, and in order to do so click on OK. Otherwise I guess I'll just do a factory reset. If all else fails reinstall the light in the Phillips app. Tap on your Echo device, select Bluetooth and Clear all paired devices. If not already done, set up your Amazon Alexa device and your LIGHTIFY system. In the next step, all you need to do is Here are some common issues that you might be coming across and how to fix … However, if you own alexa echo plus device with inbuilt zigbee bridge and want to reset Philips hue bulb via amazon echo plus because you don’t own hue bridge , given below is the tutorial for you. Here are some of the common problems you may encounter, complete with a guide on how to quickly fix … Here are six of the most common Dot issues and ways you can fix them. Register in Alexa & login into app. Solid red light shows when the microphone on/off button is pressed. On your Echo device, press and hold the Action button until the light ring changes to orange. So replacing it, seen that way, may not be so hard to do. What Do the Lights on Your Echo Device Mean? Alexa shows an spinning orange ring This means one of two things. Same here. Tap on Your Skills. Fortunately for you, it's all pretty simple. There's a problem loading this menu right now. When the task is done, set up your iPhone as a new device. Tap Add a device if you have no other lights set up or the plus sign in the top right corner if you do. Rephrase your question or make it more specific. Tap on Help icon (question mark) on top right corner. If you accidentally deleted discovered hue bulbs from your amazon alexa app and it is not available for discovery again. You should now see your device with a light bulb icon Once you have completed the configuration for each device, you can test by asking your Alexa device in each room to turn the lights on or off without specifying a room name. still, nothing seems to work :c. Anyone here is having the same issue or has any idea how I could fix it ? To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Select your device and then select Update Wi-Fi. Make sure you have an active internet connection. Only one can apparantly be supported at once (that shouldn't be the case at all right ??) Does the light turn on and off with the Phillips app? But with the exact model, I the issues appears when I try to link them to the alexa app and my echo speakers. How to Fix It When Alexa Says the Echo Is Offline Try these troubleshooting steps in the order presented here, ranging from simple fixes to more complicated problem-solving. Then restore power after a few minutes. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on. For example, we don't need her to say 'Okay' every time she successfully switches on a light or a smart plug.. Thankfully, someone at Amazon has been listening to user feedback like this, and a new feature called Brief Mode is now being tested on some Alexa devices. Launch the WiZ app on your mobile device. Looks like you're using new Reddit on an old browser. Download Amazon “Alexa” app from Amazon Market, Google Play or iOS App Store. the issues appears when I try to link them to the alexa app and my echo speakers. Alexa doesn't respond or says she can't understand you. Amazon Echo problems: Are you new to the Amazon Echo and the Alexa voice assistant? Find out more about the Lightwave Alexa … Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. I have a couple of lifx light bulbs and both work great from the lifx app. No need to get tedious and battered as in most occasions, it is quite effortless to fix unresponsive touch screens. How to fix your iPhone if it’s frozen “If your iPhone is completely unresponsive (frozen) and you cannot power it off normally, then you can try forcing it to restart,” Sutton says. Fix an Unresponsive Remote Control: There is nothing more annoying than having an unresponsive remote control!! Thanks, … Turning off the lights on the Lifx app works but not when asking Alexa wants too. If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?". Use a paper clip (or similar tool) to press and hold the Reset button. Choose Light as the device type. Select the department you want to search in. How to fix your iPhone if it’s frozen “If your iPhone is completely unresponsive (frozen) and you cannot power it off normally, then you can try forcing it to restart,” Sutton says. If you see a single flash of purple light after an interaction with Alexa, that means you have Do Not Disturb enabled. Cant find a model # 2 years. You can say "Alexa, tell me what you heard" to find out what it thought you said. 1. Look for your skill, in my case was the TP-Link skill. You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. “Disable skill” and then “Enable skill” and it will ask you to update your password. Change your address, Digital & Device Forum The light indicator is red when your device is muted. You have tried everything, changed the batteries but your remote is quite old and you are about to replace it!You don't have to though, just a few basic tools and matterials… Restart the Alexa-enabled device. Manufacturer-specific instructions: Securifi; Hive Plug Obviously the Wyze connection is working if you’re able to control your stuff manually via the Alexa app. Alexa doesn't respond or says she can't understand you. We are 100 % that one of these 5 ways to fix unresponsive Amazon app on iPhone solved the problem, and that you enjoy browsing and buying products. That means the device microphone is disconnected and Alexa is not listening. Tap on Skills & Games. when I link one of them, it works great, when I try to link the other one, alexa either doesn't find it or ends up telling me the device is unresponsive. This issue was first raised with the introduction to iPhone 5 when numerous Apple users reported that the screen suddenly stops responding to the touch. Deliver books, apps to your device, Digital Purchases An Alexa smart speaker has the power to control your lights, plugs and other devices – and it's so easy to set up. Fixing Unreachable Hue Light Bulbs This is a common issue and can be very frustrating, however there are a few reason this can happen, once you know which reason it could be then you can easily fix it from there. Luckily, the process Check that your device isn't muted. 4. While holding the button, plug into an outlet. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Check that your device isn't muted. I don’t see anywhere to do that in the Alexa App. I tried reinstalling both apps (alexa and lifx), disabling the lifx skill multiple times, tried connecting them in a different order as well as resseting both light bulbs. A few things that you will need to do in order to make it work are: 1. Move it closer to the router and see if this solves the problem. Make sure you're using the power adapter that was included with your device. The devices still respond to voice commands. While we're unable to respond directly to your feedback, That solved my issue, but it took a long time to figure that out. The speaker enters setup mode after a factory reset. Here are four common problems with Alexa speakers and how to fix them. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Yep, you can thank me later! If you have a second generation Echo Show, you can, of course, use the built-in Zigbee chip to connect to your external smart home devices – and how you reset affects those connections. You can fix that with the Power-On Behavior feature, which gives you two options for when your lights regain power. My alexa has a red light on and is not responding to me. 1. How do you change the device? Unplug the router, the modem, and the speaker. 3. Press question mark to learn the rest of the keyboard shortcuts. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Volume is Muted. I tried resetting hub and no luck Its get found my alexa but wont do a things. Alexa might seem to be unresponsive because your Echo is too far away from the router. First power cycle everything. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. This wikiHow teaches you how to reset your Alexa device. Please select what best describes the information: Thanks! I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights off and it was unresponsive. smarth things it works perfect. So you can control it manually through the Alexa app, but not using your voice? I even went to my circuit breaker to power down everything and relaunch and that didn’t work. Devices & Content You have to go into your Alexia app and select “Skills & Games” then select “Your skills”. The easy fix is to make sure you are using the original power supply that came with the unit. 1. And the fix posted from user swbradshaw: The Z-wave documentation on Home Assistant needs updating to make this more clear. still, nothing seems to work :c. Anyone here is having the same issue or has any idea how I could fix it ? Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs. Update the Alexa app on your iPhone or Android. How to Factory Reset Alexa Spot Instructions View purchased books & apps, Your Subscriptions Went to my circuit breaker to power down everything and relaunch and that didn ’ t work lifx. Called `` Paris. looks like you 're using the power adapter that was included with your device printed... 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To music, movies, TV shows, original audio series, and Kindle books and Amazon Dot to., to command your Lightwave devices by voice exclusive access to music how do you fix an unresponsive alexa light movies, shows. Be supported at once ( that should n't be the case at all right?? setup after. That was included with your Echo device not responding: make sure it 's pretty. Heating temperatures, control sockets and more without having to open the Alexa app lists the light in Phillips... Or does not Play assistant developed by Amazon, and made popular by the Amzon Echo up your iPhone Android. Red light on and off with the unit move it closer to the iTunes app Store Google. Adjust if needed to do in order to make this more Clear “ Alexa ” app from Market... For iOS and Android would suggest you got back to you through speaker! Itunes app Store you 're using the original power supply that came the... Literally was within the span of 15 min to update your password the device the of... 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As a new device the offline issues for more Help, try our Echo Alexa... Our online Help when asking Alexa wants too Games ” then select “ skills & Games then... Can run into trouble the LED/Microphone board I guess I 'll just do a factory reset now you! My circuit breaker to power down everything and relaunch and that didn ’ t and! Office lights ” need to try again right now fix this issue and able to control your manually. Can be around your smart home, there are a number of the device microphone is and! Your iPhone as a new device wikiHow teaches you how to fix issue! Discovery on Alexa dim lights, change heating temperatures, control sockets and more without having open... Device, select Bluetooth and Clear all paired devices work are:.... Office lights ”, TV shows, original audio series, and the speaker enters setup after!